Refund policy
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags attached and in its original packaging. You will also need your receipt or proof of purchase.
To request a return, contact us at support@yeehawsupplyco.com.
If your return is accepted, we will send you a return shipping label, along with instructions explaining how and where to send your package. Items returned without first requesting a return will not be accepted.
You can always contact us with questions about returns at support@yeehawsupplyco.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective or damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right.
When contacting us, please include your order number and photographs showing the damage, defect, or incorrect item when applicable.
Returnable Items
All products are eligible for return within the applicable 30-day return window, provided they meet the return requirements described above.
Sale and discounted items are also eligible for return within the applicable return window.
Please contact us at support@yeehawsupplyco.com with any questions or concerns about a specific item.
Order Changes and Cancellations
Need to cancel or change your order? Email us at support@yeehawsupplyco.com within 24 hours of placing your order, and we will do our best to accommodate your request.
After the 24-hour window, your order may have already entered processing and may no longer be modified or canceled.
Exchanges
The fastest way to ensure you receive the item you want is to return the item you currently have. Once the return is accepted, you may place a separate order for the replacement item.
European Union 14-Day Cooling-Off Period
Notwithstanding the policy above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without providing justification.
Your item must be in the same condition in which you received it, unworn or unused, with tags attached and in its original packaging. You will also need your receipt or proof of purchase.
Certain statutory exceptions may apply under applicable European Union law.
Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved.
If approved, you will be automatically refunded to your original payment method within 10 business days. Please remember that your bank or credit card provider may require additional time to process and post the refund.
Original shipping charges, if any, are non-refundable unless the product was damaged, defective, incorrect, or otherwise required by applicable law.
If more than 15 business days have passed since your refund was approved, please contact us at support@yeehawsupplyco.com